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Privacy Policy

Effective Date: 1st June 2025

At ScoopyDoo, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.scoopydoo.co.nz, or use our services.

1. What Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, address, and any other information you provide when booking a service, filling out a contact form, or signing up for updates.

  • Payment Information: If you make a purchase or booking, your payment details are securely processed by a third-party payment provider (we do not store full credit card details).

  • Website Usage Information: Information such as IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide and manage our pet waste removal services.

  • Respond to your enquiries and provide customer support.

  • Process payments and confirm bookings.

  • Improve our website, services, and marketing efforts.

  • Send occasional emails or text messages (with your consent) about offers, service reminders, or updates.

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3. Sharing Your Information​

We do not sell your personal information.

We may share your information with:

  • Trusted service providers who help us run our business (e.g. payment processors, web hosting services).

  • Legal authorities if required to comply with New Zealand law, a court order, or to protect our rights and safety.

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4. Your Rights and Choices

Under New Zealand’s Privacy Act 2020, you have the right to:

  • Request access to your personal information.

  • Ask us to correct any information we hold about you.

  • Request your information be deleted (subject to legal requirements).

  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at:
📧 info@scoopydoo.co.nz

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5. Security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. However, no method of online transmission is completely secure, so we encourage you to protect your personal information when online.

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6. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can adjust your browser settings to refuse cookies, but some features may not work properly.

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

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9. Contact Us

If you have any questions or concerns about your privacy, please get in touch:

📧 info@scoopydoo.co.nz
📞 +64223248142
🌐 www.scoopydoo.co.nz​​​​​​​​​​​

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